Help & FAQ

Payment Methods

At Ramiss Hair, we want checkout to be simple and convenient. The payment options available for your order will be displayed at checkout and may vary depending on your location, device, and payment provider.

Credit and Debit Cards

If card payments are available at checkout, select the card payment option and enter your details as instructed. Please ensure your billing information matches the information registered with your card issuer.

PayPal and Digital Wallets

If PayPal or a digital wallet is displayed at checkout, select it and follow the on-screen instructions to authorize your payment. Availability may depend on your device, browser, location, and account settings.

Installment Payments

If an installment payment option is offered at checkout, review the provider’s payment schedule, eligibility requirements, fees, and terms before completing your purchase.

For questions about approval, repayment, or your installment account, please contact the payment provider directly.

Payment Issues

If your payment is declined or cannot be completed, check your billing details and contact your bank or payment provider for assistance.

Before attempting another payment, check whether you have received an order confirmation or whether a transaction is already pending.

Pending Payments

A pending payment does not necessarily mean that payment has been completed. If you are unsure whether your order has been paid, contact us with your order details so we can check its status.

Currency Conversion and Bank Fees

Check the currency and total displayed at checkout before confirming your payment. If your account uses a different currency, your bank or payment provider may apply an exchange rate or additional fees. Please contact them for details.

Protecting Your Information

Please enter payment details only through checkout or your selected payment provider’s authorized payment process. Do not send your full card number, security code, account password, or verification codes by email.

Need Help?

For questions about an order or payment, email riri@ramisshair.com.

Include your order number, if available, and a brief description of the issue. If you attach a screenshot, please hide any sensitive financial information.